How do I restart or reset the speaker?

Factory Reset – deletes all speaker settings including:

  • Bluetooth Name
  • Bluetooth Memory (all paired devices)
  • WiFi settings
  • Amazon/Alexa credentials
  • Customers will have to go through the setup process again  — Recommend they go into their app to delete the speaker prior to going through the setup process.


  1. Press the following two buttons simultaneously and hold for at least 6 seconds.
    1. Volume “-”
    2. Power
  2. You will hear a tone indicating that the reset was done and your speaker should turn off. This reset will bring your speaker back to factory settings.
  3. Turn your speaker back on using the power button. The speaker will be in Bluetooth discovery/pairing mode.