Is the Ultimate Ears app needed to connect through Bluetooth?
You can connect to Bluetooth directly, but we recommend using the app for the best experience. You’ll also need the app to connect to WiFi, use Alexa and update your firmware.
Customer
Service
United States
1-866-685-3277
Mon-Fri: 6am - 6pm(PT)
Canada
1 866-934-5644
Mon-Fri: 6am - 6pm(PT)
México
01-800-800-4500
Lunes-Viernes: 5:00am - 5:00pm(PT)
Brasil
0800-761-8787
Segunda - Sexta: 9h00 - 21h00
United Kingdom
+44 (0)203 024 81 59
Mon-Fri: 9:00 - 18:00 (CET)
Deutschland
+49 (0)69 51 709 427
Montag bis Freitag: 9:00 - 18:00 Uhr (MEZ)
France
+33 (0)1 57 32 32 71
Du lundi au vendredi: de 9h00 à 18h00 (heure de l'Europe centrale)
España
+34 91 275 45 88
De lunes a viernes, de 9:00 a 18:00 h (Hora central europea)
