Music drops out occasionally

If you’re having trouble with audio distortion or drop-outs on your speaker, try these suggestions:

  • Move the audio source closer — it might be out of the range of your speaker.
  • Move away from other sources of wireless signal (microwave, routers, cordless phones, etc.) — you could be experiencing interference.
  • Make sure your speaker has enough battery power (connect it to a power source with the supplied adapter).
  • Adjust the volume on both the audio source and your speaker.
  • Restart both your speaker and the audio source.
  • Re-pair your device with your speaker.

NOTE: If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speaker.