My speaker is not recognized by the updater / diagnostic tool.
- The UE Speaker Update Assistant Tool can’t find the BLAST or MEGABLAST
- The UE Speaker Update Assistant Tool finds the speaker, then loses it, finds it, loses it and so on.
Logitech Gaming Software (LGS) is installed on the PC used to update the UE Speaker.
Having LGS installed in the same computer will create a conflict with the speakers.
- Uninstall the Logitech gaming Software from the PC used to update the UE speaker
- Try a PC that doesn’t have the Logitech Gaming Software installed on it.