Q: I’m being warned that the ULTIMATE EARS BOOM Update Assistant cannot be opened because it is from an unidentified developer. Is it safe and how do I move forward with updating my ULTIMATE EARS BOOM?

A: Yes, the download is safe. Since you are downloading the Update Assistant directly from Ultimate Ears and not the Mac App Store, you will be prompted to allow this application to install on your Mac.

To override the settings and open the Update Assistant anyway:

  1. In the Finder, locate the Update Assistant. Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.
  2. Press the Control key, then click the Update Assistant icon.
  3. Choose Open from the shortcut menu.
  4. Click Open.

Head to Apple.com for more information on their security settings.