Q: Why can’t I switch between two connected devices with ULTIMATE EARS speaker?

Some devices will hold onto connection with ULTIMATE EARS speaker even after the stream is paused or the connection is idle.

To fix this issue, try the following on the device you no longer want to use:

  • Turn off the Bluetooth connectionor
  • On Android, you can go to the Bluetooth device menu and tap on the ULTIMATE EARS speaker to disconnect.

This should allow another device to connect to your ULTIMATE EARS speaker.