Q: Why can’t my iOS device connect to my ULTIMATE EARS BOOM?

A: If your iOS device no longer connects to your ULTIMATE EARS BOOM, try the following:

  • Turn your ULTIMATE EARS BOOM off and then back on.
  • Turn your iOS device off and then back on.

If your iOS device still won’t connect, you should re-pair your device with the ULTIMATE EARS BOOM. Here’s how:

  1. In the Bluetooth menu on your iOS device, locate ULTIMATE EARS BOOM and tap the arrow next to it.
  2. Tap Forget this Device.
  3. Turn your speaker on.
  4. Hold down the Bluetooth button (above the power button) until you hear a tone.NOTE: The Bluetooth connection button will blink rapidly, meaning the speaker is ready for pairing.
  5. On your device, go to the Bluetooth menu and scan for devices.
  6. Tap ULTIMATE EARS BOOM to pair.