Q: Why can’t my iOS device connect to my ULTIMATE EARS speaker?

If your iOS device no longer connects to your ULTIMATE EARS speaker, try the following:

  • Turn your ULTIMATE EARS speaker off and then back on.
  • Turn your iOS device off and then back on.

If your iOS device still won’t connect, you should re-pair your device with the ULTIMATE EARS speaker. Here’s how:

  1. In the Bluetooth menu on your iOS device, locate ULTIMATE EARS speaker and tap the “i” icon next to it.
  2. Tap Forget this Device.
  3. Turn your speaker on.
  4. Hold down the Bluetooth button (next to the power button) until you hear a tone. NOTE: The Bluetooth connection button will blink rapidly, meaning the speaker is ready for pairing.
  5. On your device, go to the Bluetooth menu and scan for devices.
  6. Tap your ULTIMATE EARS speaker to pair.