Q: Why do I have audio problems when two devices are connected to my ULTIMATE EARS BOOM?

A: You may experience audio problems if one of the two devices keeps requesting the connection while the current device is streaming. If so, try the following:

  • Pause the stream from the second device that isn’t currently being used.
  • Turn Bluetooth off on the second device.
  • If the primary Bluetooth device is a Macintosh computer, select “Don’t use this device” from the Bluetooth preference pane in System Preferences.