Q: Why is my ULTIMATE EARS BOOM app crashing on my Android device?

A: The ULTIMATE EARS BOOM app might crash on your Android device if you have two Bluetooth devices connected to your ULTIMATE EARS BOOM. To fix this issue, try the following:

  1. Disconnect the second Bluetooth device from your ULTIMATE EARS BOOM.
    NOTE: You can disconnect it from the Bluetooth devices menu, or turn the device’s Bluetooth connection off completely.
  2. Stop and restart the ULTIMATE EARS BOOM app on the Bluetooth device you want to use.

If this doesn’t work, try the following:

  1. Turn your ULTIMATE EARS BOOM off, and then back on again.
  2. Stop and restart the ULTIMATE EARS BOOM app.