Sound on the ULTIMATE EARS 900s earphones cut out or has static interference

If you get static interference or the sound cuts out on your ULTIMATE EARS 900s earphones, try the following:

  • Check the cable connection on your device as well as on the earbuds. The cable can be connected/disconnected from both ends.
  • Plug your earphones into a different device (ex. computer or music player).
    • If the audio from the new device is fine, plug the cable back into the original device, and move the cable gently near the jack, and also near the earphones.
    • If the problem doesn’t go away, then the original device may be causing the problem.