The app doesn’t see my speaker during setup why?
To ensure the app can find your speaker during setup, check the following:
- Make sure the speaker is turned on before you launch the app
- Your speaker is ready to set up when the LED indicator on the Bluetooth button blinks rapidly.
If the indicator isn’t blinking rapidly, press and hold down the Bluetooth button (next to the Power button) until you hear a tone or a voice confirmation that the speaker is in pairing mode.
- Your speaker might need to be charged — connect it to the power adapter or place it on the POWER UP charging dock (sold separately)