Why did the app skip the Amazon login during setup?

This can happen for a couple of reasons:

  • You’ve already signed into the Amazon shopping app on your mobile device.
  • You’ve already accepted Alexa’s terms and conditions for your speaker (if you’ve set up your speaker already and have reset it or are setting it up again)

If this happens, sign out of your Amazon app then follow the steps below to sign into your account from the Ultimate Ears app.

  1. In the Ultimate Ears app, in the top right, tap the Gear icon to go to speaker settings.
  2. Find the Amazon Alexa section and tap it to sign into your account.
  3. Tap Sign In to add your Amazon account.