Will Alexa work on WiFi-only?

Alexa will work on WiFi and mobile hotspot networks only. It will not work on a Bluetooth-only connection.

Customer
Service

United States

1-866-685-3277

Mon-Fri: 6am - 6pm(PT)

Canada

1 866-934-5644

Mon-Fri: 6am - 6pm(PT)

México

01-800-800-4500

Lunes-Viernes: 5:00am - 5:00pm(PT)

Brasil

0800-761-8787

Segunda - Sexta: 9h00 - 21h00

United Kingdom

+44 (0)203 024 81 59

Mon-Fri: 9:00 - 18:00 (CET)

Deutschland

+49 (0)69 51 709 427

Montag bis Freitag: 9:00 - 18:00 Uhr (MEZ)

France

+33 (0)1 57 32 32 71

Du lundi au vendredi: de 9h00 à 18h00 (heure de l'Europe centrale)

España

+34 91 275 45 88

De lunes a viernes, de 9:00 a 18:00 h (Hora central europea)