Why won’t my Bluetooth device connect to my WONDERBOOM?

If your Bluetooth device won’t connect to your WONDERBOOM, try the following:

  • Make sure your speaker is turned on

  • Make sure your device is paired with your speaker and Bluetooth is active

  • Place your Bluetooth device closer to the speaker – it might be out of range

  • Move your Bluetooth device and speaker away from other wireless sources – you could be experiencing interference

  • Turn your ULTIMATE EARS speaker off, and then back on again

  • If you have multiple ULTIMATE EARS speakers, make sure you’re connected to the correct one

  • Your ULTIMATE EARS speaker can store up to 8 devices in memory and keep three active connections (two for BOOM) devices at a time — make sure you don’t already have three devices connected

  • NOTE: If this is the first time you’re pairing a device with your speaker, you don’t need to press the Bluetooth connection button. It comes out of the box ready to pair.