I can’t connect to my device using Bluetooth

Try the following:

  • Make sure your speaker is turned on.
  • Make sure Bluetooth on your device is turned on and active in the settings.
  • Turn off Bluetooth in Settings, and then turn it on again.
  • To clear the Bluetooth channel on HYPERBOOM and put it into pairing mode, press and hold the Bluetooth 1  or Bluetooth 2 buttons until they start to blink. Connect to HYPERBOOM on your Bluetooth device following the steps in Connecting new or additional devices via Bluetooth.
  • Place your Bluetooth device closer to the speaker — it might be out of range.
  • Move your Bluetooth device and speaker away from other wireless sources — you could be experiencing interference.
  • Turn your speaker off, and then back on again.
  • If you have multiple speakers, make sure you’re connected to the correct one.
  • If you see the speaker in your Bluetooth list of MY DEVICES, but it’s still not connected, try “Forget This Device” and then start the pairing process again.
NOTE: You cannot connect the same source to HYPERBOOM using both Bluetooth AND Aux-In. In this case, your music using Bluetooth will not stream, since Aux In is also plugged into the same source. Either unplug the Aux In to stream Bluetooth, or disconnect from the Bluetooth channel from the source to play via Aux on the music source device.